ID update for existing customer

This link is for existing customers who hold current valid photographic identification (listed below) to update their account.

To proceed you will need a photo or colour scan of:

The front and back of your current NZ driver licence, NZ Passport, NZ Firearm Card, 18+ card, NZ student ID (from a recognised NZ educational institution)
Selfie/photo of you holding your ID to show the photos match
Your signature

Please feel free to call our team on 0800 229 943 if you need any assistance completing this form.

Your customer account number

Title

First name

Middle name/s

Last name

Please enter your full name exactly as it appears on your identification

Date of birth

Current Address

Street address

Suburb

Town / City

Postcode

Will you be receiving payments from overseas?

Yes No

Approximate amount

Source of funds

Are you a citizen of a foreign country?

Yes No

Do you have tax residency in a foreign country?

Yes No

As you answered yes to either of the above questions you will be required to complete a self-certification. Please proceed with your application and a member of our team will be in touch shortly to discuss this with you. Feel free to call us on 0800 229 943 if you have any questions.

Email address

Internet banking & statements

Do you want to register for internet banking?

Yes No

Do you want to register for email statements?

Yes No

Please tick the boxes to confirm you have read and accept the information and terms and conditions below

Accessweb Internet Banking Terms and Conditions (View here) Protecting Yourself Online (View here)

Monthly statements are free and will be sent to the email address supplied above. Please enter a password to access these statements.

Your password must be a minimum of 8 characters and a maximum of 10 characters, use at least one capital letter and at least one number. For your security please make sure this password is unique and not used elsewhere.

Confirm password

When you press 'Next' the information collected will be stored by NZCU Baywide, even if you do not complete the rest of the application. Read our privacy policy here