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Call us on 0800 229 943 and press 1 for AccessPhone
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AccessPhone is available 24 hours a day 7 days a week
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If you need any details required to login to AccessPhone banking, you can visit a branch with identification, or call our contact centre on 0800 229 943
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1. Call us on 0800 229 943 to register and set up AccessPhone
2. Once set up call 0800 229 943 and enter your Customer Number followed by the hash (#) key
3. Enter Code given to you by a staff member when you set up AccessPhone followed by the hash (#) key
4. When prompted enter your own personal Access Number which can be 4-8 digits long
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Press 1. Account balances and transactions
Savings and account balances
Loan account balances
Investment account benefits
Last 5 transactions
Interest earned for the last financial year
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Press 2. Transfers and bill payments
Transfer between your accounts
Bill payments and transfers to other NZCU Baywide customers
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Press 3. Other facilities
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Press 4. Speak to a team member
Press 0. To return to main menu
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